IT operations and an extensible platform

FlexPortals is not a closed-box system, but a supervisable, operable and extensible enterprise platform. If needed, we can take care of operations, while the client can still receive control over the administrative and supervision points that matter to them.

Managed operations available Administrator control Monitoring and logging
Extend FlexPortals
Abstract visual of IT operations and development dashboard
IT control, operations and extensibility

A controllable and extensible system behind enterprise operations

FlexPortals was built not only to be used, but also to be operated, integrated and extended in the long term. The client does not need a dedicated specialist team to take advantage of this: a significant part of operations can stay with us, while selected control points can be handed over where the organization needs visibility or local administration.

Let us talk about your processes Product support

Detailed permission control

Fine-grained access by roles, functions, objects and object data.

Built-in incident management

Tracking escalations, outbound issues and operational events in one platform.

Configurable logging

Logging levels and events can be aligned with operations and audit needs.

Mobile device management

Central management of FlexMobile devices, models and app versions with deployment support.

Multilingual platform

Translations and user interfaces can be managed centrally.

Shared operational control

Operational responsibility can be split flexibly: we handle what should stay with us, while the client can supervise the areas that matter locally.

Operational toolset

Administrative control for daily operations

The operational side of the platform gives central control for daily administration, permissions, incident handling and mobile device management. These tools can be used by us as part of managed operations, or partially opened to selected client-side users.

Administrator tools

  • Filters and search settings
  • Permission and privilege control
  • Label management, label types and label printers
  • Logging settings and search log
  • Default start page
  • Incident management and NIS2 readiness
  • Escalation management
  • KPIs, portal contexts and reporting foundations
  • Translation management
  • Mobile device and device type management
  • Mobile application versions, store, update and changelog support

Request monitoring and alerting

Memory usage Response time E-mail count Log count Query count Debug concurrency Stats-based alerts Test and documentation environment
Development possibilities

Open extension points, controlled platform core

The source code is partially open: business logic can be overridden and the visual layer can be completely rewritten. Development partners receive documentation for the system interfaces, and when needed we also support development of protected parts.

AI in development

Overridable business logic

Operation can be extended around client workflows while keeping the platform foundation stable.

Fully rewritable visual layer

The user interface can be deeply customized for brand and ergonomics.

Documented interfaces

Development partners receive the connection and integration points of the system.

Support for protected areas

When needed, development around protected platform components is supported in a controlled collaboration.

Developer tools

  • Message queue
  • Scheduled background jobs
  • Concurrency management
  • License management
  • Cache clearing
  • DB dump creation and fatal error testing
  • Environment information and environment checks
  • Access info and footer diagnostics
  • Request monitoring, debug timers and exception analysis
  • Per-request SQL log and transaction log
  • Ping monitoring
  • Support portal